Privacy Policy

1. Who We Are

Sprout (Single Parents Rising Out Unique Talent) is a B2B uniform and linen solutions provider registered in Lahore, Pakistan, founded in 2022 by Ubaida Faiz. We supply uniforms and linen to institutions in the healthcare, hospitality, and education sectors.

When you interact with our website or contact us for a quote, you may share personal information with us. This policy explains exactly what we collect, how we use it, and how we protect it.

2. Information We Collect

We collect information you provide directly when you:

• Fill out the contact or quote request form on our website
• Send us a message via WhatsApp or email
• Enter into a business agreement with Sprout

This may include your name, organisation name, phone number, WhatsApp number, email address, industry sector, and the details of your uniform requirements.

We do not collect payment information through our website. Payments are handled separately through agreed channels.

3. How We Use Your Information

We use the information you provide solely to:

• Respond to your enquiry or quote request
• Fulfil and manage your uniform order
• Communicate with you about your project or delivery
• Maintain records for business and legal compliance

We do not use your information for marketing without your explicit consent, and we do not sell or rent your data to any third party.

4. How We Share Your Information

Sprout does not share your personal information with third parties except where strictly necessary — for example, with a delivery or logistics partner for the purpose of fulfilling your order. Any such party is obligated to protect your information and may not use it for any other purpose.

5. Data Retention

We retain your information for as long as is necessary to fulfil the purpose for which it was collected — typically the duration of our business relationship plus a reasonable period thereafter for record-keeping. You may request deletion of your data at any time by contacting us directly.

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data, subject to legal obligations
• Withdraw consent for any non-essential use of your data

To exercise any of these rights, contact us at hello@sprout.pk or via WhatsApp at +92 321 718 3981.

7. Website & Cookies

Our website does not use tracking cookies or third-party analytics at this time. If this changes, this policy will be updated accordingly and you will be notified via a cookie consent mechanism.

8. Security

We take reasonable precautions to protect the information you share with us from loss, misuse, or unauthorised access. All business communications are handled through secured channels.

9. Contact

If you have any questions about this Privacy Policy or how your data is handled, please reach out:

• Email: hello@sprout.pk
• Phone / WhatsApp: +92 321 718 3981
• Location: Lahore, Pakistan